Patient Access & Scheduling Specialist

Tower Health; Wyomissing (Berks County); On-site; USD 21,000 - 26,000; Full time

Job summary

Tower Health in Wyomissing, PA seeks a Patient Services Representative to handle patient registration, scheduling and essential clerical support. You will collect insurance information, process copays and balances, scan documents into EMR, and maintain courteous communication with patients, families and staff to ensure smooth department operations.

Responsibilities include interacting with patients and providers, performing accurate data entry, and supporting a responsive front-d desk

Qualifications

• Completes and maintains all competencies and trainings as required for role.
• High school diploma or GED or relevant experience may be considered in lieu of education.

Responsibilities

• Patient registration and scheduling.
• Provide customer service and clerical support.
• Verify insurance information and process copays and balances.
• Scan documents into EMR and perform other administrative tasks.
• Maintain friendly, courteous communication with patients, families, staff and physicians.

Skills

Customer Service

Multitasking

Organizational Skills

Interpersonal Skills

Communication Skills

Medical Terminology

Microsoft Office

Telephone Skills

Detail Oriented

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Tower Health in Wyomissing, PA seeks a Patient Services Representative to handle patient registration, scheduling and essential clerical support. You will collect insurance information, process copays and balances, scan documents into EMR, and maintain courteous communication with patients, families and staff to ensure smooth department operations.

Responsibilities include interacting with patients and providers, performing accurate data entry, and supporting a responsive front-d desk