Neurology Patient Access & Scheduling Specialist

Tower Health; Philadelphia (Philadelphia County); On-site; USD 32,000 - 52,000; Full time

Job summary

St. Christopher's Hospital for Children in Philadelphia seeks a Patient Services Representative to handle patient registration, scheduling, and front desk support, with emphasis on friendly service and accurate information capture.

This role communicates with patients, families, physicians and staff to ensure smooth visits and compliant insurance processing. Based in the Neurology department, you will verify insurance, collect copays, scan documents into the EMR, and perform general clerical

Qualifications

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Responsibilities

• Handle patient registration, scheduling, and clerical support to ensure smooth department operations.
• Verify and record insurance information; process preauthorization requests as needed.
• Collect copays and account balance payments; assist with EMR documentation and scanning of documents.
• Maintain courteous communication with patients, families, vendors, coworkers, and physicians.

Skills

Computer Skills

Customer Service Skills

Detail Oriented

Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Medical Terminology

Microsoft Office Applications

Multi Line Telephone OperationalSkills

Multitasking

Organizational Skills

Education

High School Diploma

GED

Job description

St. Christopher's Hospital for Children in Philadelphia seeks a Patient Services Representative to handle patient registration, scheduling, and front desk support, with emphasis on friendly service and accurate information capture.

This role communicates with patients, families, physicians and staff to ensure smooth visits and compliant insurance processing. Based in the Neurology department, you will verify insurance, collect copays, scan documents into the EMR, and perform general clerical