Patient Services & Scheduling Specialist

Cayuga Medical Center; Ithaca (MI); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support front-desk and clinical staff. The role involves patient check-in, updating demographics, collecting balances and co-pays, and assisting with scheduling tasks.

This onsite position supports Cayuga Primary Care - Community Corners. Ideal candidates have a high school diploma, good time management, and proficiency with Medent and Microsoft Office.

Qualifications

• Ability to schedule patient appointments
• Strong time management and prioritization skills
• Proficient with Medent and Microsoft Office
• High school diploma or equivalent

Responsibilities

• Check in patients upon arrival
• Verify/update patient demographics
• Collect outstanding balances and co-pays
• Assist with scheduling labs, x-rays, procedures, or testing; send orders
• Take messages and triage phone calls

Skills

Schedule patient appointments

Time management

Medent & MS Office

High school diploma or equivalent

Education

College-level healthcare support education (preferred)

EMR training helpful

Tools

Medent

Microsoft Office

Job description

Cayuga Health in Ithaca, NY is seeking a Patient Services Representative to support front-desk and clinical staff. The role involves patient check-in, updating demographics, collecting balances and co-pays, and assisting with scheduling tasks.

This onsite position supports Cayuga Primary Care - Community Corners. Ideal candidates have a high school diploma, good time management, and proficiency with Medent and Microsoft Office.