Patient Services Specialist - Front Desk & Care Support

Cayuga Medical Center; Brentwood (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health seeks a Patient Services Representative to support physicians and mid-level providers in a busy practice. The role blends clerical and clinical-assistance tasks with front-desk duties, contributing to patient flow and care quality.

The position requires a high school diploma or equivalent, strong computer skills (Medent, MS Office), and excellent time management. On-site work in Ithaca and Cortland positions you for growth with a values-driven team.

Qualifications

• Check in patients upon arrival and verify demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Responsibilities

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x-rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Skills

Schedule appointments

Time management

Computer skills

Education

High school diploma or equivalent

College-level healthcare support

Tools

Medent

Microsoft Office

Job description

Cayuga Health seeks a Patient Services Representative to support physicians and mid-level providers in a busy practice. The role blends clerical and clinical-assistance tasks with front-desk duties, contributing to patient flow and care quality.

The position requires a high school diploma or equivalent, strong computer skills (Medent, MS Office), and excellent time management. On-site work in Ithaca and Cortland positions you for growth with a values-driven team.