Patient Services Specialist: Registration & Scheduling

Reading Hospital; Reading (Berks County); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Reading Hospital is seeking a Patient Services Representative to support patient registration, scheduling, and front-desk customer service. You will ensure a friendly, courteous experience for patients, families, and staff.

Responsibilities include verifying insurance, processing preauthorizations, collecting copays and balances, and scanning documents into the EMR, along with other clerical tasks to maintain efficient department operations.

Qualifications

• High school diploma or GED required or relevant experience may be considered in lieu of education.
• No prior experience required for some roles as applicable.
• BLS certification may be required based on department.

Responsabilités

• Register patients and schedule appointments; provide courteous front‑line customer service.
• Verify insurance information, process preauthorizations, and collect copays and balances.
• Scan documents into EMR and perform other clerical tasks to support department operations.
• Maintain professional communication with patients, families, community, vendors, coworkers and physicians.

Connaissances

Customer service

Computer skills

Detail oriented

Excellent communications

Excellent interpersonal skills

General clerical skills

Medical terminology

Microsoft Office applications

Multi line telephone

Multitasking

Organizational skills

Formation

High School Diploma or GED

Relevant experience may be considered in lieu of education

Outils

Microsoft Office

Description du poste

Reading Hospital is seeking a Patient Services Representative to support patient registration, scheduling, and front-desk customer service. You will ensure a friendly, courteous experience for patients, families, and staff.

Responsibilities include verifying insurance, processing preauthorizations, collecting copays and balances, and scanning documents into the EMR, along with other clerical tasks to maintain efficient department operations.