Patient Access & Scheduling Coordinator

Reading Hospital; Bernville (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Reading Hospital, part of Tower Health in Pennsylvania, seeks a Patient Services Representative. You will handle patient registration, scheduling and clerical support to ensure the department runs smoothly.

Responsibilities include verifying insurance, processing preauthorizations, collecting copays, scanning documents into the EMR, and maintaining courteous communication with patients, families, vendors and physicians. Some additional duties may be assigned.

Qualifications

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Responsibilities

• The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support.
• Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department.
• Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
• The Patient Services Representative is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.

Skills

Computer Skills

Customer Service

Detail Oriented

Excellent Communications

Excellent Interpersonal

General Clerical

Medical Terminology

Microsoft Office

Multi Line Phone

Multitasking

Organizational Skills

Education

High School Diploma or GED

Job description

Reading Hospital, part of Tower Health in Pennsylvania, seeks a Patient Services Representative. You will handle patient registration, scheduling and clerical support to ensure the department runs smoothly.

Responsibilities include verifying insurance, processing preauthorizations, collecting copays, scanning documents into the EMR, and maintaining courteous communication with patients, families, vendors and physicians. Some additional duties may be assigned.