Patient Services Specialist - Registration & Scheduling

Reading Hospital; Douglassville (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Reading Hospital seeks a Patient Services Representative to support patient registration, scheduling, and clerical tasks. You will verify insurance details, handle preauthorizations, collect copays, and scan documents into the EMR system to keep the department running efficiently.

Ideal candidates communicate clearly, stay organized, and deliver friendly service to patients, families, and colleagues while performing other duties as assigned to ensure smooth operations.

Qualifications

• Completes and maintains competencies and trainings required for the role.
• High School Diploma or GED or relevant experience may be considered in lieu of education

Responsibilities

• Register patients and schedule appointments.
• Record and verify insurance information and process preauthorizations.
• Collect copays and settle account balances; scan documents into EMR.
• Provide friendly, courteous service to patients, families, and staff; maintain professional communication.

Skills

Computer skills

Customer service

Detail oriented

Excellent communications

Interpersonal skills

General clerical

Medical terminology

Microsoft Office

Phone system

Multitasking

Organizational skills

Education

High School Diploma or GED

Job description

Reading Hospital seeks a Patient Services Representative to support patient registration, scheduling, and clerical tasks. You will verify insurance details, handle preauthorizations, collect copays, and scan documents into the EMR system to keep the department running efficiently.

Ideal candidates communicate clearly, stay organized, and deliver friendly service to patients, families, and colleagues while performing other duties as assigned to ensure smooth operations.