Patient Services & Scheduling Coordinator

Tower Health; Reading (Berks County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Tower Health is seeking a Patient Services Representative to support patient registration, scheduling and basic clerical tasks at our Reading facilities. You will handle insurance information, copays, and preauthorizations while ensuring a friendly, professional experience for patients and staff.

Responsibilities include processing payments, scanning documents into the EMR, and supporting department operations as needed.

Qualifications

• High School Diploma or GED required or relevant experience may be considered.
• Strong customer service and communication skills are essential.
• Proficiency with Microsoft Office and medical terminology preferred.

Responsibilities

• Register patients and schedule appointments.
• Verify and collect insurance information and copays.
• Process preauthorizations and manage account balances.
• Scan documents into EMR and perform clerical tasks.
• Maintain friendly and courteous communication with patients and staff.

Skills

Customer Service

Communication

Interpersonal Skills

Detail Oriented

Multitasking

Clerical Skills

Microsoft Office

Multi Line Telephone

Organizational Skills

Medical Terminology

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Tower Health is seeking a Patient Services Representative to support patient registration, scheduling and basic clerical tasks at our Reading facilities. You will handle insurance information, copays, and preauthorizations while ensuring a friendly, professional experience for patients and staff.

Responsibilities include processing payments, scanning documents into the EMR, and supporting department operations as needed.