Patient Registration, Scheduling & Billing Specialist

Reading Hospital; Reading (Berks County); On-site; USD 35,000 - 45,000; Full time

Job summary

Reading Hospital is seeking a Patient Services Representative to support patient registration, scheduling, and front-desk duties within our hospital’s patient access team.

You will verify insurance, collect copays, process preauthorizations, and scan documents into the EMR, ensuring accurate records and courteous service to patients, families, and providers.

This role emphasizes teamwork, attention to detail, and the ability to handle multiple tasks in a fast-paced healthcare environment.

Qualifications

• High School Diploma or GED required.
• No prior experience required.
• BLS Certification may be required per department.

Responsibilities

• Register patients and verify insurance information.
• Schedule appointments and coordinate with care teams.
• Collect copays and balance payments.
• Process preauthorization requests.
• Scan documents into the EMR and maintain accurate records.
• Provide friendly, courteous service to patients, families, and staff.

Skills

Computer Skills

Customer Service

Attention to detail

Communications

Interpersonal Skills

Clerical Skills

Medical Terminology

MS Office

Phone Skills

Multitasking

Organization

Education

High School Diploma

GED

Tools

EMR Systems

Job description

Reading Hospital is seeking a Patient Services Representative to support patient registration, scheduling, and front-desk duties within our hospital’s patient access team.

You will verify insurance, collect copays, process preauthorizations, and scan documents into the EMR, ensuring accurate records and courteous service to patients, families, and providers.

This role emphasizes teamwork, attention to detail, and the ability to handle multiple tasks in a fast-paced healthcare environment.