Patient Services Specialist — Flexible Hours & Benefits

St. Christopher's Hospital for Children; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Time off & tuition

Advance Pay

Employee benefits

EAP & Retirement

Job summary

St. Christopher’s Hospital for Children in Philadelphia seeks a Patient Services Representative to handle patient registration, scheduling and clerical support. You will verify insurance, process preauthorizations and collect copays, while scanning documents into the EMR and assisting the care team with administrative tasks.

The role emphasizes friendly, courteous service to patients, families and staff, with opportunities to contribute to efficient operations in a busy pediatric environment.

Qualifications

• High School Diploma or GED required; relevant experience considered.
• Completes and maintains required competencies and trainings.
• Prior experience in clerical or patient-facing roles preferred.

Responsibilities

• Register patients and schedule visits with accuracy.
• Verify insurance details and process preauthorizations.
• Collect copays and outstanding balances; maintain accurate records.
• Scan documents into the EMR and support department operations.
• Provide friendly, courteous service to patients, families, and staff.

Skills

Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Education

High School Diploma or GED

Relevant experience may be considered in lieu of education

Tools

EMR / Electronic Medical Records

Job description

St. Christopher’s Hospital for Children in Philadelphia seeks a Patient Services Representative to handle patient registration, scheduling and clerical support. You will verify insurance, process preauthorizations and collect copays, while scanning documents into the EMR and assisting the care team with administrative tasks.

The role emphasizes friendly, courteous service to patients, families and staff, with opportunities to contribute to efficient operations in a busy pediatric environment.