Patient Services Specialist - Public Health Clinic

King County, WA; Seattle (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision

Life and disability insurance

401(k)/retirement plan

Transit pass

Paid holidays

Vacation and sick leave

Flexible schedules/telecommuting where

Job summary

Public Health – Seattle & King County is seeking a Patient Services Representative to join our Downtown Public Health Dental Clinic in Seattle. This full-time Career Service position serves a diverse client population and supports equitable, culturally competent service delivery.

You will welcome clients, register and verify insurance, collect payments and schedule appointments, while ensuring HIPAA compliance and data accuracy.

Qualifications

• Commitment to exceptional customer service with cultural sensitivity.
• Proficient computer skills, including Microsoft Office and Epic.
• Strong organizational and time-management abilities.
• Ability to maintain confidentiality and handle billing data accurately.
• Effective teamwork and communication in a diverse clinic setting.

Responsibilities

• Welcome all clients and provide courteous, respectful service.
• Register clients, verify insurance, calculate fees, and collect payments.
• Schedule appointments and coordinate patient flow while protecting privacy.
• Use Epic and Microsoft Office to document visits and billing.
• Make outreach calls and support general clerical tasks.

Skills

Customer service

MS Office

Time management

Attention to detail

HIPAA compliance

Data entry

Interpersonal skills

Communication

Tools

Epic EHR

Microsoft Office

Job description

Public Health – Seattle & King County is seeking a Patient Services Representative to join our Downtown Public Health Dental Clinic in Seattle. This full-time Career Service position serves a diverse client population and supports equitable, culturally competent service delivery.

You will welcome clients, register and verify insurance, collect payments and schedule appointments, while ensuring HIPAA compliance and data accuracy.