Patient Services Specialist – PT Float

Jobtailor; Town of Florida (NY); On-site; USD 35,000 - 54,000; Full time

Job summary

Jobtailor is seeking a Patient Services Specialist to support a medical clinic, covering front-office duties and multiple stations. You will assist colleagues, learn all front-office tasks, and apply strong copywriting and editing skills to internal documents.

The role emphasizes attention to detail, multitasking, and adapting to changing priorities in a fast-paced, multi-site healthcare environment with travel to satellite offices.

Qualifications

• High School Diploma / GED required.
• Healthcare field experience highly preferred.
• Attention to detail and strong ability to multitask.
• Excellent interpersonal skills.
• Strong communication skills with a wide variety of personalities.
• Critical thinking, problem solving, analysis, decision-making, planning, time management, and organizational skills.
• Ability to exercise independent judgment.
• Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
• Ability to work effectively with sensitive and confidential material and emotionally charged matters.
• Good command of the English language.
• Ability to communicate effectively orally, in writing, and in presentations.
• Strong customer focus and ability to build positive employee, physician, and community relations.
• Ability to manage time, conflicting priorities, stress, and professional development.
• Self-motivated and able to work independently with limited supervision.
• Ability to work effectively in a fast-paced, multi-site environment and juggle competing priorities.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Valid state Driver’s License for travel to satellite offices and offsite meetings.
• Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy.
• Ability to work Monday to Friday, 8:00 AM–5:00 PM.
• Successful background, drug, and nicotine screening.
• Required vaccinations, including influenza unless an approved exemption applies.

Responsibilities

• Handle clerical duties associated with a medical clinic.
• Perform duties across all Patient Services Specialist front-office stations.
• Assist co-workers with every Patient Services Specialist job duty.
• Learn and perform duties of all front-office stations.
• Demonstrate strong copywriting and editing skills.
• Maintain attention to detail and meet time-sensitive priorities.
• Organize work and adapt to changing priorities.
• Travel to satellite offices and offsite meetings.
• Perform other duties and projects as assigned.

Skills

Clerical Duties

Copywriting

Editing

Time Management

Critical Thinking

Problem Solving

Organizational Skills

Multitasking

Decision-Making

Conflict Management

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Responsibilities

• Handle clerical duties associated with a medical clinic
• Perform duties across all Patient Services Specialist front-office stations
• Assist co-workers with every Patient Services Specialist job duty
• Learn and perform duties of all front-office stations
• Demonstrate strong copywriting and editing skills
• Maintain attention to detail and meet time-sensitive priorities
• Organize work and adapt to changing priorities
• Travel to satellite offices and offsite meetings
• Perform other duties and projects as assigned

Requirements

• High School Diploma / GED required
• Healthcare field experience highly preferred
• Attention to detail and strong ability to multitask
• Excellent interpersonal skills
• Strong communication skills with a wide variety of personalities
• Critical thinking, problem solving, analysis, decision-making, planning, time management, and organizational skills
• Ability to exercise independent judgment
• Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness
• Ability to work effectively with sensitive and confidential material and emotionally charged matters
• Good command of the English language
• Ability to communicate effectively orally, in writing, and in presentations
• Strong customer focus and ability to build positive employee, physician, and community relations
• Ability to manage time, conflicting priorities, stress, and professional development
• Self-motivated and able to work independently with limited supervision
• Ability to work effectively in a fast-paced, multi-site environment and juggle competing priorities
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Valid state Driver’s License for travel to satellite offices and offsite meetings
• Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy
• Ability to work Monday to Friday, 8:00 AM–5:00 PM
• Successful background, drug, and nicotine screening
• Required vaccinations, including influenza unless an approved exemption applies

Core Competencies

Demonstrates strong communication, organizational, and multitasking abilities while effectively managing sensitive information in a fast-paced healthcare environment. Proficient in Microsoft Office tools and capable of building positive relationships with patients and staff.

Highest-signal resume keywords

• Healthcare Field Experience
• Attention To Detail
• Strong Communication Skills
• Proficiency In Microsoft Office
• Valid State Driver’s License

Hard Skills

• Clerical Duties
• Copywriting
• Editing
• Time Management
• Critical Thinking
• Problem Solving
• Organizational Skills
• Multitasking
• Decision-Making
• Conflict Management

Soft Skills

• Interpersonal Skills
• Emotional Intelligence
• Diplomacy
• Tact
• Diversity Awareness

Certifications & Qualifications

• High School Diploma
• GED
• Valid Driver’s License

Industry Keywords

• Patient Services Specialist
• Healthcare
• Confidential Material
• Fast-Paced Environment
• Time-Sensitive Priorities

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook