Patient Services Specialist - Plastic Surgery Clinic

BayCare Clinic; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health

Dental

Disability

Life insurance

Flexible spending options

401k retirement plan with a company "}

Job summary

BayCare Clinic in Green Bay, WI is seeking a Patient Services Representative to join our team. The role supports check-in, chart development, appointment scheduling, and patient communications in a busy plastic surgery and skin care setting.

Typical hours are Monday–Friday, 8:00 am–5:00 pm, with no holidays or weekends. The successful candidate will assist with forms, handle phone calls, manage billing, and maintain confidentiality while delivering compassionate, patient-centered service at our

Qualifications

• High school education or equivalent required.
• Post-high school coursework in Medical Terminology and/or Office Assistant preferred.
• Working knowledge of medical terms and health insurance.
• Strong desktop computer skills.
• MISYS experience preferred.
• Prior experience in a medical setting preferred.

Responsibilities

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Develops patient charts.
• Enters pertinent information into patient charts.
• Schedules patient appointments.
• Collects co-payments from patients.
• Performs general office duties.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

Skills

Medical terminology knowledge

Health insurance knowledge

Desktop computer skills

Medical office experience

Education

High school diploma or equivalent

Post-high school coursework in Medical Terminology and/or Office Assistant

Tools

MISYS

Job description

BayCare Clinic in Green Bay, WI is seeking a Patient Services Representative to join our team. The role supports check-in, chart development, appointment scheduling, and patient communications in a busy plastic surgery and skin care setting.

Typical hours are Monday–Friday, 8:00 am–5:00 pm, with no holidays or weekends. The successful candidate will assist with forms, handle phone calls, manage billing, and maintain confidentiality while delivering compassionate, patient-centered service at our