Surgery Scheduler & Patient Services Specialist

BayCare Clinic; Green Bay (WI); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Life insurance

401k with match

Paid time off

Paid holidays

Job summary

BayCare Clinic Urological Surgeons in Green Bay, WI, is seeking a Surgery Scheduler / Patient Services Representative. The role focuses on surgical scheduling with backup duties as a Patient Services Representative, typically 8:00am–4:30pm Monday–Friday, with no holidays and no weekend work.

The practice is part of a physician-owned, multi-specialty group offering a strong referral base and a comprehensive benefits package. Join a collaborative team in a modern Green Bay facility.

Responsibilities

• Verifies availability of date, time, and anesthesia for scheduled surgical procedures.
• Accurately obtains scheduling information including procedure, type of anesthesia, length of stay, and patient demographics.
• Promptly schedules surgical procedures while observing block times.
• Communicates with hospital staff regarding scheduling and pre-admission testing.
• Accurately records cancellations and reasons in computer.
• Answers phone calls in a timely and courteous manner and properly disposes of the calls.
• Notifies appropriate staff of supply/forms shortages.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

Job description

BayCare Clinic Urological Surgeons in Green Bay, WI, is seeking a Surgery Scheduler / Patient Services Representative. The role focuses on surgical scheduling with backup duties as a Patient Services Representative, typically 8:00am–4:30pm Monday–Friday, with no holidays and no weekend work.

The practice is part of a physician-owned, multi-specialty group offering a strong referral base and a comprehensive benefits package. Join a collaborative team in a modern Green Bay facility.