Patient Services Representative - General and Vascular Surgery

BayCare Clinic; Green Bay (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401k retirement plan with company match

Generous PTO

Paid holidays

Job summary

BayCare Clinic is seeking a Patient Services Representative for our General and Vascular Surgery department in Green Bay, WI. The ideal candidate will greet and check in patients, assist with forms, manage phone calls, and maintain patient confidentiality. Offering a comprehensive benefits package including health insurance, a 401k plan, and generous PTO, this full-time role operates Monday to Friday, with no weekends or holidays.

Join a dynamic, physician-owned group known for providing excellent care in a collaborative environment.

Qualifications

• Minimum high school education or equivalent.
• Working knowledge of medical terms and health insurance.
• Prior experience in a medical setting preferred.

Responsibilities

• Greets and checks in patients.
• Answers phones and routes calls.
• Enters information into patient charts.

Skills

Compassionate

Customer service skills

Knowledge of medical terms

Education

High school education or equivalent

Post high school coursework in Medical Terminology

Tools

EPIC

Job description

Patient Services Representative - General and Vascular Surgery

Job Category: Clinic Administrative

Requisition Number: PATIE001549

• Full-Time

Locations

Showing 1 location

Green Bay, WI 54311, USA

Description

BayCare Clinic General and Vascular Surgery is looking for a Patient Services Representative to join our team in Green Bay, WI. We’re looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for all our patients. The typical hours for this role are Monday-Friday from 8:00am - 5:00pm. No Holidays! No Weekends!

The Clinic:

BayCare Clinic is a successful, dynamic group comprised of 19 specialties. We are a physician‑owned entity with joint ownership in Aurora BayCare Medical Center, a 167‑bed hospital located in Green Bay, WI, offering us a built‑in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

BayCare Clinic offers part‑time and full‑time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

The Practice:

The General & Vascular Surgery department is a rapidly growing practice including Bariatric, Medical Weight Loss and Breast Health specialty services. Our newly renovated practice site is conveniently located within Aurora BayCare Medical Center, proving exceptional patient care to the greater Green Bay area.

The Team:

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.

The Job:

• Greets and checks in patients.
• Assists patients in filling out patient forms.
• Answers phones, takes messages, routes calls when necessary.
• Enters pertinent information into patient charts.
• Collects co-payments from patients.
• Respects and maintains confidentiality.
• Works in a safe, compliant, and ethical manner at all times.

The Requirements:

• A minimum of a high school education or equivalent.
• Post high school coursework in Medical Terminology and/or HealthCare Business Services is appropriate.
• Must have a working knowledge of medical terms and health insurance.
• Experience with EPIC is preferred.
• Prior experience in a medical setting is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.