Patient Services Specialist - Part-Time Day Shift

Lehigh Valley Health Network, Inc.; Northampton Township (Bucks County); On-site; USD 14,000 - 18,000; Part time

Job summary

Lehigh Valley Health Network is seeking a part-time Patient Services Representative for the Northampton location. You will be the first point of contact for patients, handling registration, scheduling, and outreach while delivering excellent customer service.

The role requires proficiency with EMR systems, data entry, and maintaining confidentiality within a fast-paced physician practice environment. Shifts are day hours, up to 20 hours per week, with a focus on accurate, supportive patient

Qualifications

• High School Diploma or GED is required.
• Minimum 1 year of customer service experience.
• Ability to adapt to changing priorities and maintain confidentiality.

Responsibilities

• Gather information for patient registration/check-in.
• Obtain and verify insurance authorizations and precertifications.
• Schedule, scan, bill, file, referrals and other clerical tasks.
• Support patient outreach via telephone and EMR messaging.
• Maintain the patient schedule flow and accuracy.

Skills

Customer service

Data entry

Scheduling

Cash handling

Confidentiality

Education

High School Diploma/GED

Tools

EMR Systems

Job description

Lehigh Valley Health Network is seeking a part-time Patient Services Representative for the Northampton location. You will be the first point of contact for patients, handling registration, scheduling, and outreach while delivering excellent customer service.

The role requires proficiency with EMR systems, data entry, and maintaining confidentiality within a fast-paced physician practice environment. Shifts are day hours, up to 20 hours per week, with a focus on accurate, supportive patient