Full-Time Front Office Patient Services Specialist (West Chester)

The Center for Orthopedic and Research; West Chester (Chester County); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Med/Dental/Vision plans

401(k) with employer match

Paid time off

7 holidays annually

Growth opportunities

Referral program

Job summary

Premier Orthopaedics in partnership with Philadelphia Hand to Shoulder seeks a Patient Service Representative for our West Chester, PA office. You will greet patients, handle check-in/check-out, verify insurance, schedule appointments, and collect payments in a compliant, customer‑focused environment.

This full-time on-site role requires strong communication, HIPAA adherence, and experience with medical terminology and EMR systems.

Qualifications

• 1–2 years front office patient registration in healthcare preferred.
• Experience with insurance rules and medical terminology preferred.
• Familiarity with EMR systems (Allscripts Pro Suite a plus).
• Ability to maintain confidentiality and HIPAA compliance.

Responsibilities

• Greet patients, manage check-in/check-out and messages.
• Verify insurance, schedule appointments and collect payments.
• Assist patients with forms and maintain EMR documentation.
• Balance cash drawer and ensure front office organization.
• Uphold confidentiality and HIPAA compliance per SOPs.

Skills

Patient registration

Insurance knowledge

EMR systems

HIPAA compliance

Communication

Education

High school diploma

Job description

Premier Orthopaedics in partnership with Philadelphia Hand to Shoulder seeks a Patient Service Representative for our West Chester, PA office. You will greet patients, handle check-in/check-out, verify insurance, schedule appointments, and collect payments in a compliant, customer‑focused environment.

This full-time on-site role requires strong communication, HIPAA adherence, and experience with medical terminology and EMR systems.