Patient Services Specialist - On-Site, Full-Time, Compassionate Care

Mercy Hospital St. Louis Critical Care Medicine Fellowship; St. Louis (MO); On-site; USD 38,000 - 46,000; Full time

Job summary

Mercy Hospital St. Louis is seeking a Patient Service Specialist to schedule all aspects of patient care, including registration and referrals, and to manage patient financial accounts. The role requires a high school diploma and at least one year of medical/clerical customer service experience.

On-site location in Saint Louis, MO, with a Monday–Friday 8:00am–4:30pm schedule. Responsibilities include insurance verification, pre-certification and documentation in EPIC, all aligned with Mercy

Qualifications

• High School Diploma or Equivalent required.
• Minimum of 1 year medical/clerical experience involving customer service required.

Responsibilities

• Schedule all aspects of patient care including registration, referrals, procedures and surgeries.
• Manage patient financial accounts, including benefit assessment, insurance verification, pre-certification, pre-authorizations and referrals.
• Ensure patient information is documented and uploaded to EPIC.

Skills

Customer service

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Mercy Hospital St. Louis is seeking a Patient Service Specialist to schedule all aspects of patient care, including registration and referrals, and to manage patient financial accounts. The role requires a high school diploma and at least one year of medical/clerical customer service experience.

On-site location in Saint Louis, MO, with a Monday–Friday 8:00am–4:30pm schedule. Responsibilities include insurance verification, pre-certification and documentation in EPIC, all aligned with Mercy