Patient Services Specialist – Medical Front Desk

Vernon Health; Viroqua (WI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term disability

Paid Time Off

401k

Job summary

Vernon Health is seeking a Patient Service Representative to support the Viroqua Clinic and other locations as needed. The role involves greeting patients, scheduling appointments, collecting registration data, and handling multi-line calls. It requires accuracy, excellent communication, and compassionate service, with Epic experience a plus.

The position is full-time with weekday hours and rotating Saturday shifts, offering a strong benefits package in a rural community.

Qualifications

• Ability to greet and assist patients with professionalism and care.
• Strong communication and organizational skills with high attention to detail.
• Experience as a receptionist in a medical setting is preferred; accurate data entry and computer skills required.

Responsibilities

• Greet and schedule patients; collect information for registration.
• Manage multi-line telephone reception and assist patients with inquiries.
• Collect co-pays and provide courteous customer service.
• Perform general clerical duties to support clinic operations.

Skills

Customer service

Multitasking

Communication skills

Data entry

Tools

Epic

Job description

Vernon Health is seeking a Patient Service Representative to support the Viroqua Clinic and other locations as needed. The role involves greeting patients, scheduling appointments, collecting registration data, and handling multi-line calls. It requires accuracy, excellent communication, and compassionate service, with Epic experience a plus.

The position is full-time with weekday hours and rotating Saturday shifts, offering a strong benefits package in a rural community.