Patient Service Representative- Clinic

Vernon Health; Northern (KY); Hybrid; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401k savings plan

Paid Time Off

Job summary

Vernon Health in Wisconsin seeks a Patient Service Representative for the Viroqua Medical Clinic and other locations as needed. You will greet and schedule patients, collect registration information, manage multi-line calls, handle co-pays, and perform general clerical tasks.

The role emphasizes excellent communication, organizational skills, attention to detail, and compassionate service. Prior medical receptionist experience and familiarity with Epic are highly valued.

Qualifications

• Experience as a receptionist in a medical setting is preferred.
• Proficient data entry and computer skills.

Responsibilities

• Greet and schedule patients.
• Collect information for accurate patient registration.
• Handle multi-line telephone reception.
• Collect co-pays.
• Provide customer service and general clerical duties.

Skills

Communication

Organization

Multitasking

Compassion

Data entry

Reception experience

Tools

Epic

Job description

Full time position is available for a Patient Service Representative to work primarily at our Viroqua Medical Clinic location Viroqua, WI and other clinic locations as needed. The Patient Service Representative duties include greeting and scheduling patients, collecting required information to accurately process patient registration, multi-line telephone reception, co-pay collection, customer service and general clerical duties.

The hours for the Patient Service Representative are weekday shifts (ranging from 7am - 5:30 pm) with rotating Saturday hours. Saturday rotation will occur approximately every 6th Saturday, from 7:45am- 12:15pm.

The Patient Service Representative candidate must have the ability to demonstrate excellent communication and organizational skills with accuracy and attention to detail. Ability to multi-task and provide service with a sense of compassion a must. Experience as a receptionist in a medical setting with proficient data entry and computer skills strongly preferred. Experience with Epic a plus.

Working as a Patient Service Representative in the Viroqua Clinic you will enjoy being part of a team that cares for patients while being supported to learn and grow confidently. VMH supports the Patient Service Representative with a work life balance that shows appreciation for their efforts in our rural community.

The Patient Service Representative is offered an enhanced benefit package including medical, dental, vision, life, short-term disability, Paid Time Off and a 401k savings plan!

Equal Opportunity Employer
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