Compassionate Patient Services Specialist – Clinic Front Desk

Vernon Health; Northern (KY); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life insurance

Short-term disability

Paid Time Off

401(k) savings plan

Job summary

Vernon Health in Viroqua, WI is seeking a Patient Service Representative for its Specialty Clinic. This full-time, on-site role will greet patients, schedule appointments, collect registration details, manage a multi-line phone system, and handle co-pays.

The successful candidate will show excellent communication and organizational skills, accuracy, and compassion. Medical receptionist experience and data-entry proficiency are preferred; Epic experience is a plus.

Qualifications

• Experience as a receptionist in a medical setting preferred.
• Proficient data entry and computer skills required.
• Excellent communication and organizational abilities.
• Epic experience is a plus.

Responsibilities

• Greet and schedule patients at the Specialty Clinic.
• Collect information to accurately process patient registrations.
• Answer and route calls on a multi-line phone system and collect co-pays.
• Provide general clerical support and exceptional customer service.

Skills

Communication

Data entry

Organization

Customer service

Telephone skills

Tools

Epic EHR

Job description

Vernon Health in Viroqua, WI is seeking a Patient Service Representative for its Specialty Clinic. This full-time, on-site role will greet patients, schedule appointments, collect registration details, manage a multi-line phone system, and handle co-pays.

The successful candidate will show excellent communication and organizational skills, accuracy, and compassion. Medical receptionist experience and data-entry proficiency are preferred; Epic experience is a plus.