Patient Service Representative- Specialty Clinic

Vernon Health; Northern (KY); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life insurance

Short-term disability

Paid Time Off

401(k) savings plan

Job summary

Vernon Health in Viroqua, WI is seeking a Patient Service Representative for its Specialty Clinic. This full-time, on-site role will greet patients, schedule appointments, collect registration details, manage a multi-line phone system, and handle co-pays.

The successful candidate will show excellent communication and organizational skills, accuracy, and compassion. Medical receptionist experience and data-entry proficiency are preferred; Epic experience is a plus.

Qualifications

• Experience as a receptionist in a medical setting preferred.
• Proficient data entry and computer skills required.
• Excellent communication and organizational abilities.
• Epic experience is a plus.

Responsibilities

• Greet and schedule patients at the Specialty Clinic.
• Collect information to accurately process patient registrations.
• Answer and route calls on a multi-line phone system and collect co-pays.
• Provide general clerical support and exceptional customer service.

Skills

Communication

Data entry

Organization

Customer service

Telephone skills

Tools

Epic EHR

Job description

Patient Service Representative- Specialty Clinic

Job Category: Non Clinical

Requisition Number: PATIE001333

• Posted : September 24, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Viroqua, WI 54665, USA

Description

Full-time position is available for a Patient Service Representative to work primarily at our Specialty Clinic location Viroqua, WI. The Patient Service Representative duties include greeting and scheduling patients, collecting required information to accurately process patient registration, multi-line telephone reception, co-pay collection, customer service and general clerical duties.

The hours for the Patient Service Representative are day time hours Monday through Friday between the hours of 7a-530p

The Patient Service Representative candidate must have the ability to demonstrate excellent communication and organizational skills with accuracy and attention to detail. Ability to multi-task and provide service with a sense of compassion a must. Experience as a receptionist in a medical setting with proficient data entry and computer skills strongly preferred. Experience with Epic a plus.

Working as a Patient Service Representative in the Viroqua Clinic you will enjoy being part of a team that cares for patients while being supported to learn and grow confidently. VMH supports the Patient Service Representative with a work life balance that shows appreciation for their efforts in our rural community.

The Patient Service Representative is offered an enhanced benefit package including medical, dental, vision, life, short-term disability, Paid Time Off and a 401k savings plan!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.