Clinic Patient Services Specialist - Front Desk & Scheduling

Vernon Health; Viroqua (WI); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Paid Time Off

401k savings plan

Job summary

Vernon Health in Viroqua, WI seeks a full-time Patient Service Representative for our Specialty Clinic. The role focuses on greeting and scheduling patients, collecting information for registration, and handling multi-line calls with accurate data entry.

You will also manage co-pays, provide courteous service, and perform clerical tasks. The position requires strong communication and organizational skills, with Epic experience considered a plus.

Qualifications

• Greeting and scheduling patients.
• Collecting information for patient registration.
• Telephone reception and co-pay collection.
• General clerical duties in a medical setting.

Responsibilities

• Greet and schedule patients.
• Collect required information to process patient registration.
• Manage multi-line telephone reception and triage.
• Collect co-pays and provide customer service and clerical support.

Skills

Receptionist duties

Multiline phone handling

Customer service

Data entry

Tools

Epic

Job description

Vernon Health in Viroqua, WI seeks a full-time Patient Service Representative for our Specialty Clinic. The role focuses on greeting and scheduling patients, collecting information for registration, and handling multi-line calls with accurate data entry.

You will also manage co-pays, provide courteous service, and perform clerical tasks. The position requires strong communication and organizational skills, with Epic experience considered a plus.