Patient Services Specialist (Medical Front Desk)

ConvenientMD LLC; Londonderry (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision

401k with company match

Paid time off

Educational benefits

Employee discounts

Job summary

ConvenientMD is seeking a Medical Receptionist in New Hampshire to be the first face patients see. You will greet visitors, handle registration, collect payments, and support the clinical team to ensure timely visits.

This role offers growth opportunities in a growing medical company. Requires a High School Diploma or GED, strong communication, and comfort with multiple software systems while upholding HIPAA privacy.

Qualifications

• High School Diploma or GED is required.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational abilities.
• Ability to balance multiple tasks in a fast-paced clinic.
• Confidential handling of patient information per HIPAA.

Responsibilities

• Greet patients and visitors and complete patient registration.
• Update patient records and verify insurance and billing details.
• Collect payments and manage co-pays according to clinic policies.
• Coordinate with the clinical team to maintain smooth patient flow.
• Answer phone calls professionally and direct inquiries as needed.
• Navigate multiple software systems to follow clinic protocols.

Skills

Customer service

Communication

Detail-oriented

Team player

Problem-solving

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office Suite

EMR systems

Job description

ConvenientMD is seeking a Medical Receptionist in New Hampshire to be the first face patients see. You will greet visitors, handle registration, collect payments, and support the clinical team to ensure timely visits.

This role offers growth opportunities in a growing medical company. Requires a High School Diploma or GED, strong communication, and comfort with multiple software systems while upholding HIPAA privacy.