Patient Services Specialist II - Front Desk & Billing

Sutter Health; Auburn (CA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Benefits package

Job summary

Sutter Health in Auburn, CA is seeking a frontline patient services representative. You will greet patients, verify information, schedule appointments, and update the EHR.

You will also assist with intake forms and collect payments while ensuring privacy and compliance with PHI regulations. The role requires strong communication, attention to detail, and the ability to work well in a team with clinical staff.

Qualifications

• Basic knowledge of insurance policies and patient billing.
• Ability to interpret a variety of data and instructions.
• Written and verbal communications skills for coworkers and patients.
• Strong time management and organizational skills.
• General knowledge of computer applications (Word, Excel, Outlook).
• Ability to work independently and as part of a team.

Responsibilities

• Greet and check-in patients.
• Verify patient information and schedule appointments.
• Update Electronic Health Record (EHR).
• Assist with intake procedures and forms.
• Collect payments for services.
• Maintain patient privacy and PHI compliance.

Skills

Insurance knowledge

PHI privacy

Communication skills

Time management

MS Office

Data interpretation

Team collaboration

Education

HS Diploma or equivalent

Equivalent experience accepted

Tools

Electronic Health Record (EHR)

Job description

Sutter Health in Auburn, CA is seeking a frontline patient services representative. You will greet patients, verify information, schedule appointments, and update the EHR.

You will also assist with intake forms and collect payments while ensuring privacy and compliance with PHI regulations. The role requires strong communication, attention to detail, and the ability to work well in a team with clinical staff.