Patient Services Concierge II (Evenings & Weekends)

Sutter Health; Fremont (CA); On-site; USD 44,000 - 62,000; Part time

Job summary

Sutter Health is seeking a part-time Front Desk/Patient Services Associate for an outpatient facility. You will greet patients, verify information, schedule appointments and process payments while updating the Electronic Health Record.

This role emphasizes privacy and compliance with healthcare regulations. The position requires a HS diploma or equivalent, and about 1 year of related experience, with strong communication and office software skills.

Qualifications

• HS Diploma or equivalent education/experience.
• 1 year of recent relevant experience.
• Knowledge of insurance policies and patient billing.
• Proficient with Microsoft Office Suite and basic computer applications.

Responsibilities

• Greet and check-in patients and verify information.
• Schedule appointments and update the EHR.
• Facilitate intake procedures and collect payments for services.
• Maintain patient privacy and PHI in accordance with regulations.
• Support staff orientation and department processes as needed.

Skills

Insurance policies

Patient billing

Written & verbal communication

Time management

PHI privacy

Microsoft Office

Team collaboration

Multi-tasking

Problem solving

Independence

Education

HS Diploma

Job description

Sutter Health is seeking a part-time Front Desk/Patient Services Associate for an outpatient facility. You will greet patients, verify information, schedule appointments and process payments while updating the Electronic Health Record.

This role emphasizes privacy and compliance with healthcare regulations. The position requires a HS diploma or equivalent, and about 1 year of related experience, with strong communication and office software skills.