Patient Services Specialist II | Front Desk & Admin Support

MMC001 Marshall Medical Center; Garland (TX); Sur place; USD 31 000 - 38 000; Plein temps

Résumé du poste

Marshall Medical Center seeks a Patient Service Representative 2 to deliver essential administrative support at the front desk. You will greet patients, manage registrations, scheduling, billing inquiries, and MyChart assistance, ensuring authorizations are secured before appointments.

As a pivotal contact, you will maintain strong customer service, clear communication, and teamwork while updating demographics, assisting in other departments, and helping orient new staff to ensure smooth

Qualifications

• High School diploma or equivalent required.
• A minimum of 1 year of healthcare experience is required, preferably within a healthcare environment.
• Experience working with patients and providers, using Epic (electronic health record) preferred

Responsabilités

• Register patients and schedule appointments.
• Handle billing inquiries and MyChart assistance.
• Verify insurance and obtain authorizations.
• Support check-in and check-out processes.
• Update patient demographics and assist clinical teams.

Connaissances

Customer service

Communication

Problem solving

Organizational skills

Teamwork

Formation

High School diploma

Outils

MS Office

Google applications

Description du poste

Marshall Medical Center seeks a Patient Service Representative 2 to deliver essential administrative support at the front desk. You will greet patients, manage registrations, scheduling, billing inquiries, and MyChart assistance, ensuring authorizations are secured before appointments.

As a pivotal contact, you will maintain strong customer service, clear communication, and teamwork while updating demographics, assisting in other departments, and helping orient new staff to ensure smooth