Patient Services Specialist II – Healthcare Admin

Marshall Medical Center; Cameron Park (CA); On-site; USD 31,000 - 38,000; Full time

Job summary

Marshall Medical Center is seeking a Patient Service Representative 2 for the TCW Admin - EDH team in El Dorado Hills, CA. You will be the first contact for patients, families, and providers, handling registrations, scheduling, billing inquiries, and MyChart support.

The role emphasizes HIPAA compliance and strong customer service. Ideal candidates have 1+ year of healthcare experience, familiarity with Epic EHR, and the ability to manage multiple tasks in a fast-paced environment while

Qualifications

• High School diploma or equivalent required.
• Minimum of 1 year of healthcare experience required.
• Experience with Epic EHR preferred.

Responsibilities

• Register patients and manage scheduling, billing inquiries and MyChart assistance.
• Secure required authorizations before appointments.
• Assist check-in and checkout procedures and collect payments.
• Update patient demographics and coordinate with clinical teams to resolve issues.

Skills

Communication skills

Customer service

Organizational skills

Multi-tasking

Education

High School diploma or equivalent

Tools

Epic EHR

MS Office

Google Apps

Job description

Marshall Medical Center is seeking a Patient Service Representative 2 for the TCW Admin - EDH team in El Dorado Hills, CA. You will be the first contact for patients, families, and providers, handling registrations, scheduling, billing inquiries, and MyChart support.

The role emphasizes HIPAA compliance and strong customer service. Ideal candidates have 1+ year of healthcare experience, familiarity with Epic EHR, and the ability to manage multiple tasks in a fast-paced environment while