Patient Experience Specialist - Front Desk & Billing

Marshall Medical Center; Placerville (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Marshall Medical Center in Placerville, CA seeks a Patient Service Representative 1 to provide admin support for MMF Pediatrics - PV. You are the first contact for patients and families, handling registration, scheduling, and billing inquiries with a courteous, efficient approach.

This role involves daily clerical tasks, phone handling, and may assist in orienting new staff; regular days with standard hours; experience in medical settings preferred.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology and insurance billing preferred.
• Customer service experience preferred.
• Ability to work in a fast-paced environment with interruptions.

Responsibilities

• Register patients and schedule appointments.
• Answer phone calls and direct inquiries to appropriate staff.
• Address billing inquiries and collect/verify information.
• Provide clerical support to the clinic and staff as needed.

Skills

Detail oriented

Interpersonal skills

Communication skills

Organizational skills

Office equipment

Customer service

Insurance verification

ID.me verification

Education

High School Diploma or GED

Job description

Marshall Medical Center in Placerville, CA seeks a Patient Service Representative 1 to provide admin support for MMF Pediatrics - PV. You are the first contact for patients and families, handling registration, scheduling, and billing inquiries with a courteous, efficient approach.

This role involves daily clerical tasks, phone handling, and may assist in orienting new staff; regular days with standard hours; experience in medical settings preferred.