Patient Services Specialist I - Registration & Front Desk

Texas Tech University Health Sciences Center; Lubbock (TX); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Health plans + supplemental coverage

Paid time off

Retirement plans

Wellness programs

Mother-friendly workplace

Zusammenfassung

Texas Tech University Health Sciences Center (TTUHSC) is seeking a Patient Support Services I to join our Texas clinic team. Under close direction, you will perform standard clerical duties that support clinic patient flow, including registration, scheduling, and insurance interactions.

Ideal candidates have a high school diploma, familiarity with medical terms or EHR systems like Epic, and the ability to verify insurance and communicate with patients in English or Spanish.

Qualifikationen

• High school diploma or equivalent is required.
• 2–3 years of experience in a clinical setting preferred.
• Experience with EHR systems such as Epic is preferred.
• Experience with patient registration, scheduling, check-in/check-out, or patient access functions is preferred.
• Bilingual proficiency (English/Spanish) preferred.
• Experience handling cash transactions and co-payments.

Aufgaben

• Greet patients professionally at the beginning and end of visits.
• Request and verify insurance information as needed.
• Scan insurance and patient photo ID into the EMR.
• Update patient demographic information as necessary.
• Call patients to verify rescheduled appointments.
• Request payments and schedule follow-up appointments or testing.

Kenntnisse

Bilingual English/Spanish

Ausbildung

High School diploma or equivalent

Tools

Epic EHR

Jobbeschreibung

Texas Tech University Health Sciences Center (TTUHSC) is seeking a Patient Support Services I to join our Texas clinic team. Under close direction, you will perform standard clerical duties that support clinic patient flow, including registration, scheduling, and insurance interactions.

Ideal candidates have a high school diploma, familiarity with medical terms or EHR systems like Epic, and the ability to verify insurance and communicate with patients in English or Spanish.