Patient Services Specialist I — Front Office & Scheduling

DC Hours; Austin, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 for the West Austin Clinic in Austin, TX. The role emphasizes high-quality, patient-centered care with duties in check-in/check-out, scheduling, insurance verification, and multi-clinic coordination.

Responsibilities include patient relations, registration, payment processing, and maintaining accuracy in records, with a focus on exceptional customer service across teams.

Qualifications

• Strong communication skills noted in the job description.

Responsibilities

• Assist with patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Arrange follow-up visits and referral appointments.
• Assist with patient registration by collecting and verifying insurance information and demographics; direct patients as needed.
• Accept payments for physician/clinic services and post payments into the system.
• Enter charges into the computer using appropriate codes.

Skills

Communication skills

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 for the West Austin Clinic in Austin, TX. The role emphasizes high-quality, patient-centered care with duties in check-in/check-out, scheduling, insurance verification, and multi-clinic coordination.

Responsibilities include patient relations, registration, payment processing, and maintaining accuracy in records, with a focus on exceptional customer service across teams.