Patient Services Specialist I: Front Desk & Scheduling

Baylor Scott & White Health; Waco (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Immediate eligibility for health and w

401(k) savings plan with dollar-for–d

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. The role involves patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.

The candidate should thrive in a fast-paced, team-oriented healthcare environment and take ownership of their work. Ideal candidates will have strong customer service skills and be able to adapt to changing needs while delivering an exceptional

Qualifications

• Education - HS Diploma/GED Equivalent
• Experience - Less than 1 Year of Experience

Responsibilities

• Assist with patient relations, check-in and check-out, scheduling, insurance verification, and answering phones.
• Assist with patient registration by collecting and verifying insurance information and directing patients to waiting areas.
• Accept payments for physician/clinic services and post payments into the system.
• Provide accurate patient, medical, financial or procedural information to patients or approved outside entities.

Skills

Customer service

Telephone etiquette

Education

HS Diploma/GED

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. The role involves patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.

The candidate should thrive in a fast-paced, team-oriented healthcare environment and take ownership of their work. Ideal candidates will have strong customer service skills and be able to adapt to changing needs while delivering an exceptional