Patient Services Coordinator: Front Desk & Scheduling

Baylor Scott & White Health; Red Oak (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) matching up to 5%

Tuition Reimbursement

PTO starting Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and answer phones to ensure smooth front-desk operations.

The role emphasizes patient-centered care, accuracy in data entry, and clear communication. You will handle payments, help with referrals, and direct patients as needed, contributing to an exceptional

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience preferred.

Responsibilities

• Assists with patient duties including check-in/check-out, scheduling, and insurance verification.
• Answers phones and directs patients to appropriate waiting areas.
• Accepts payments for services and posts charges into the system.
• Provides accurate information to patients and may discuss financial arrangements.
• Maintains patient records and supports front-desk operations.

Skills

Communication

Telephone etiquette

Data entry

Empathy

Attention to detail

Education

HS Diploma/GED

Tools

EHR systems

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or similar setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and answer phones to ensure smooth front-desk operations.

The role emphasizes patient-centered care, accuracy in data entry, and clear communication. You will handle payments, help with referrals, and direct patients as needed, contributing to an exceptional