Patient Services Specialist - Front Desk & Care

Baylor Scott & White Health; Temple (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health benefits

401(k) matching

Tuition reimbursement

PTO from day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related area. The role includes patient relations, check-in/check-out, scheduling, insurance verification, and handling phone inquiries to ensure high-quality, patient-centered care.

Key duties include collecting and verifying insurance data, directing patients to waiting areas, posting payments, and assisting with medical records as needed.

Qualifications

• Education - HS Diploma or GED equivalent.
• Experience - Less than 1 year.

Responsibilities

• Assist patients with check-in and check-out, scheduling, and referrals.
• Verify patient insurance information and demographics.
• Handle payments and post charges according to guidelines.
• Answer phones and direct inquiries to appropriate staff.
• Provide patient-focused information and assist with records as requested.

Skills

Patient relations

Scheduling

Insurance verification

Answering phones

Education

High School Diploma or GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related area. The role includes patient relations, check-in/check-out, scheduling, insurance verification, and handling phone inquiries to ensure high-quality, patient-centered care.

Key duties include collecting and verifying insurance data, directing patients to waiting areas, posting payments, and assisting with medical records as needed.