Patient Services Specialist I — Front Desk & Scheduling

Baylor Scott & White Health; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO Day 1

Job summary

Baylor Scott & White Health in Plano, TX seeks a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and answer phones.

You will collect and verify insurance information, enter changes, direct patients to waiting areas, handle payments, and post charges. You will ensure accurate information and contribute to high-quality, patient-centered care.

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience.

Responsibilities

• Assist with patient duties including check-in/check-out, scheduling, insurance verification, and answering phones.
• Verify patient demographics and enter changes into the system; direct patients to waiting areas.
• Process payments for services and post charges.
• Provide information to patients and approved outside entities as needed.
• Support medical records duties as requested.

Skills

Listening

Interpersonal skills

Communication

Telephone etiquette

Data entry

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health in Plano, TX seeks a Patient Services Specialist 1 to provide administrative support in a physician office or clinic. You will assist patients with check-in/check-out, scheduling, insurance verification, and answer phones.

You will collect and verify insurance information, enter changes, direct patients to waiting areas, handle payments, and post charges. You will ensure accurate information and contribute to high-quality, patient-centered care.