Patient Services Specialist I — Front Desk & Care Support

Baylor Scott & White Health; Plano (TX); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic setting. The role focuses on patient relations, scheduling, insurance verification, check-in and check-out, and handling payments, ensuring high-quality, patient-centered care.

The position requires a high school diploma or GED and less than one year of experience, with emphasis on accurate data entry and professional communication.

Qualifications

• HS diploma or GED required.
• Less than 1 year of experience.

Responsibilities

• Assists with patient duties including check-in and check-out, scheduling, and insurance verification.
• Verifies patient demographics and updates information in the system.
• Accepts payments for services; posts payments and tracks charges.
• Answers phones and directs patients and visitors.
• Maintains patient records and assists with basic medical records duties as requested.

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide administrative support in a physician office or clinic setting. The role focuses on patient relations, scheduling, insurance verification, check-in and check-out, and handling payments, ensuring high-quality, patient-centered care.

The position requires a high school diploma or GED and less than one year of experience, with emphasis on accurate data entry and professional communication.