Patient Services Specialist I - Front Desk & Care Concierge

Baylor Scott & White Health; Pflugerville (TX); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) plan with dollar-for-dollar 5%%

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health in Pflugerville, TX seeks a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related area. You will assist patients to ensure high-quality, patient-centered care, including check-in/check-out, scheduling, and phone duties.

Responsibilities include insurance verification, patient registration, data entry, and handling payments while maintaining accuracy and courtesy in a fast-paced environment.

Qualifications

• Education: HS Diploma/GED equivalent.
• Experience: Less than 1 year.

Responsibilities

• Assist patients with check-in and check-out and scheduling.
• Verify insurance and collect accurate demographics.
• Answer phones and direct patients to appropriate areas.
• Post payments and manage daily payment reports.
• Support medical records duties as requested.

Skills

Customer service

Phone etiquette

Typing

Data entry

Education

High school diploma or GED

Job description

Baylor Scott & White Health in Pflugerville, TX seeks a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related area. You will assist patients to ensure high-quality, patient-centered care, including check-in/check-out, scheduling, and phone duties.

Responsibilities include insurance verification, patient registration, data entry, and handling payments while maintaining accuracy and courtesy in a fast-paced environment.