Patient Services Specialist I — Front Desk & Billing

Variety Care Inc; El Reno (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Variety Care Inc. in El Reno, OK is seeking a Patient Service Representative I to greet patients, schedule appointments, and collect accurate information at check-in. You will also update electronic records and post charges at checkout, ensuring accurate daily finances.

The role requires strong communication, data entry, and professionalism under HIPAA policies. You will work with the front office team to maintain a welcoming reception area and support practice operations.

Qualifications

• High School Diploma or GED required.
• Legible handwriting and basic math skills.
• Ability to work with the public.
• Ability to enter simple data and basic keyboarding knowledge.
• Able to communicate with patients and staff.
• Trustworthy handling confidential information.
• Able to work in an active and stressful environment.
• Able to work with difficult patients from time to time.
• Bilingual English/Spanish preferred.

Responsibilities

• Answers telephones, schedules appointments, obtains patient information, prepares chart for examination, and handles check-out collections.
• Provides back-up and overflow coverage for Front Office Telephone Operators.
• Receives patients at the reception window and collects required information at check-in.
• Updates patient information including address, phone, insurance, and DOB in EMR.
• Schedules appointments in EMR and posts charges/payments at checkout.
• Verifies late/open balances and discusses balances with patients.
• Collects payments to ensure daily collections.
• Maintains orderly waiting area; notifies staff as needed.
• Follows HIPAA and Privacy policies; ensures equipment isfunctional.
• Performs duties as assigned by Practice Administrator or Physician.

Skills

Public interaction

Data entry

Keyboarding

Communication with patients and staff

Confidential information handling

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

EMR system

Job description

Variety Care Inc. in El Reno, OK is seeking a Patient Service Representative I to greet patients, schedule appointments, and collect accurate information at check-in. You will also update electronic records and post charges at checkout, ensuring accurate daily finances.

The role requires strong communication, data entry, and professionalism under HIPAA policies. You will work with the front office team to maintain a welcoming reception area and support practice operations.