Patient Experience Specialist - Float Front Desk

Select Medical; St. Louis (MO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO

Medical insurance

Vision/Dental

401(k) with company match

Job summary

Select Medical is seeking a Patient Service Specialist for a floating, split 20-hour position. The role starts at the front desk handling patient check-ins/checkout and coordinating with the care team in a busy outpatient PT setting.

The candidate will schedule appointments, process co-pays, and communicate with insurers. A high school diploma or GED and front desk experience are preferred, with healthcare background a plus.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Select Medical is seeking a Patient Service Specialist for a floating, split 20-hour position. The role starts at the front desk handling patient check-ins/checkout and coordinating with the care team in a busy outpatient PT setting.

The candidate will schedule appointments, process co-pays, and communicate with insurers. A high school diploma or GED and front desk experience are preferred, with healthcare background a plus.