Patient Services Specialist - Hybrid Healthcare Admin

University of Michigan; Ann Arbor (MI); Híbrido; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous paid time off

Retirement plan with employer match

Health insurance

Life insurance

Work-life programs and child care

Descripción de la vacante

The University of Michigan School of Dentistry is seeking a Patient Services Associate to deliver essential front-desk and clerical support for patients. Responsibilities include check-in/out, appointment scheduling, and handling patient records with confidentiality.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced clinical environment. Hybrid work options may be available with schedule flexibility.

Formación

• Graduation from high school or an equivalent combination of education and experience.
• Experience in a medical or dental setting preferred.
• Excellent customer-service and communication skills.

Responsabilidades

• Check In/Out: maintain patient records and verify information, including demographics and insurance.
• Accept payments and issue receipts following guidelines.
• Assist with appointment scheduling, pre-arrival, and patient flow to ensure efficient visits.
• Provide copies of remaining paperwork to patients and support confidentiality requirements.

Conocimientos

Clear verbal and written communication

Basic computer skills

Multitask in fast-paced environment

Communicate with diverse populations

Maintain patient confidentiality

Excellent organization

Professional demeanor

Understanding of insurance copayment

Educación

High school diploma or equivalent

Descripción del empleo

The University of Michigan School of Dentistry is seeking a Patient Services Associate to deliver essential front-desk and clerical support for patients. Responsibilities include check-in/out, appointment scheduling, and handling patient records with confidentiality.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced clinical environment. Hybrid work options may be available with schedule flexibility.