Patient Services Specialist - Healthcare Front Desk

Center for Vein Restoration; New York (NY); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

401k

PTO + holidays

Résumé du poste

Center for Vein Restoration (CVR) is hiring Patient Service Representatives to join our healthcare team. This role supports a fast-paced, patient-centered environment with no nights, no weekends, and no on-call requirements.

Structured schedules include 4-day work weeks or four 10-hour shifts, enabling a healthy work-life balance. Responsibilities include greeting patients, verifying policies, maintaining HIPAA compliance, coordinating scheduling and referrals, and handling precertifications and

Qualifications

• Minimum 1 year administrative or customer service experience, preferably in a medical setting.
• Must have reliable transportation to clinics that may not be accessible by public transportation.
• Able to travel to CVR Clinics.
• Spanish fluency preferred

Responsabilités

• Greet patients in a friendly and professional manner and check in/out.
• Ensure CVR policies and procedures are distributed, understood, and implemented by center staff.
• Ensure compliance with HIPAA and accurate input of demographics, procedures, and payments into NextGen.
• Review scheduling and financial responsibilities and referrals with each patient.
• Send precertification forms to the Precertification Department.
• Complete daily close tasks including fee tickets and billing.
• Review future schedules and confirm preauthorization for treatment.
• Obtain new patient forms and update records in NextGen/EHR.

Connaissances

Customer service

Communication

HIPAA

Scheduling

EHR/NextGen

Outils

NextGen

EHR

Description du poste

Center for Vein Restoration (CVR) is hiring Patient Service Representatives to join our healthcare team. This role supports a fast-paced, patient-centered environment with no nights, no weekends, and no on-call requirements.

Structured schedules include 4-day work weeks or four 10-hour shifts, enabling a healthy work-life balance. Responsibilities include greeting patients, verifying policies, maintaining HIPAA compliance, coordinating scheduling and referrals, and handling precertifications and