Healthcare Front Desk & Patient Services Specialist

Center for Vein Restoration; Bend (OR); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

Bonus eligibility

Centers closed for holidays

Job summary

Center for Vein Restoration in Bend, OR is seeking a motivated Patient Services Representative. The role supports front-desk activities, greets patients, handles scheduling, billing tasks, and ensures HIPAA compliance across CVR centers.

You will coordinate with the Precertification Department, manage patient records in NextGen/EHR, collect copays, and maintain accurate demographics and referrals. This position offers a stable daytime schedule at CVR Bend with travel for initial training to

Qualifications

• Minimum 1 year administrative or customer service experience.
• Reliable transportation to clinics.
• Must travel to CVR Bend, OR Clinic and CVR Portland, OR metro area clinics for training.

Responsibilities

• Greet patients in a friendly and professional manner and check in/out.
• Ensure CVR policies and procedures are followed by all center staff.
• Ensure patient charts are HIPAA compliant and input demographics, procedures, and payments into NextGen.
• Review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms daily to the Precertification Department for authorization prior to services.
• Complete daily close tasks including fee tickets, billing tasks and operative notes.
• Review future schedules to confirm preauthorization for treatment.
• Obtain new patient forms and ensure records are up to date in EHR/NextGen.
• Collect paperwork for patient appointments (authorizations, referrals, etc.).
• Collect copays and patient balances at time of service.
• Schedule and confirm appointments; collect email addresses from patients.

Skills

Customer service

Administrative tasks

Education

High School diploma

Tools

NextGen EHR

Job description

Center for Vein Restoration in Bend, OR is seeking a motivated Patient Services Representative. The role supports front-desk activities, greets patients, handles scheduling, billing tasks, and ensures HIPAA compliance across CVR centers.

You will coordinate with the Precertification Department, manage patient records in NextGen/EHR, collect copays, and maintain accurate demographics and referrals. This position offers a stable daytime schedule at CVR Bend with travel for initial training to