Patient Services Specialist - Front Office & Scheduling

Jobrapido; New York (NY); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Jobrapido in White Plains, NY is seeking an Office Admin (Patient Care II)/Patient Services Representative to support front office operations and patient services. The role requires high school completion and 2–4 years of related experience, with emphasis on accurate data entry, insurance verification, scheduling, and PHI protection.

The position is full-time, onsite in White Plains, with a Monday–Friday 8:30 am–5:00 pm schedule and 40 hours weekly.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of customer service, administrative, healthcare, or related experience required.
• Previous experience in receptionist, patient services, medical office, or healthcare front office environment preferred.
• Experience with patient information, insurance verification, scheduling, or electronic medical records preferred.

Responsabilités

• Provide high level of customer service to patients, referral sources, and staff.
• Establish and maintain positive relationships with patients and referral sources.
• Enter patient demographic and insurance information accurately.
• Maintain patient files and documentation per policies and procedures.
• Protect PHI in line with HIPAA and privacy requirements.
• Support patient follow-up activities as directed.
• Manage multiple phone lines and respond to inquiries professionally.
• Record and maintain clear, concise written documentation.
• Coordinate practitioner schedules for patient appointments and calls.
• Assist with daily front office operations and administrative tasks.

Connaissances

Customer service

Administrative tasks

Healthcare experience

Medical office front desk

Formation

High school diploma or equivalent

Description du poste

Jobrapido in White Plains, NY is seeking an Office Admin (Patient Care II)/Patient Services Representative to support front office operations and patient services. The role requires high school completion and 2–4 years of related experience, with emphasis on accurate data entry, insurance verification, scheduling, and PHI protection.

The position is full-time, onsite in White Plains, with a Monday–Friday 8:30 am–5:00 pm schedule and 40 hours weekly.