Medical Billing Specialist

Jobrapido; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Jobrapido in White Plains, NY is seeking an Office Admin (Patient Care II)/Patient Services Representative to support front office operations and patient services. The role requires high school completion and 2–4 years of related experience, with emphasis on accurate data entry, insurance verification, scheduling, and PHI protection.

The position is full-time, onsite in White Plains, with a Monday–Friday 8:30 am–5:00 pm schedule and 40 hours weekly.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of customer service, administrative, healthcare, or related experience required.
• Previous experience in receptionist, patient services, medical office, or healthcare front office environment preferred.
• Experience with patient information, insurance verification, scheduling, or electronic medical records preferred.

Responsibilities

• Provide high level of customer service to patients, referral sources, and staff.
• Establish and maintain positive relationships with patients and referral sources.
• Enter patient demographic and insurance information accurately.
• Maintain patient files and documentation per policies and procedures.
• Protect PHI in line with HIPAA and privacy requirements.
• Support patient follow-up activities as directed.
• Manage multiple phone lines and respond to inquiries professionally.
• Record and maintain clear, concise written documentation.
• Coordinate practitioner schedules for patient appointments and calls.
• Assist with daily front office operations and administrative tasks.

Skills

Customer service

Administrative tasks

Healthcare experience

Medical office front desk

Education

High school diploma or equivalent

Job description

Title: Office Admin (Patient Care II)/ Patient Services Representative

Location: White Plains, NY 10604

Duration: Approx. 6+ Months

Shift: Monday - Friday 8:30 am - 5:00 pm EST

Work Schedule: Full-time (40 Hours)

Responsibilities

• Provides a high level of customer service to patients, referral sources, and fellow employees.
• Establishes and maintains positive relationships with patients and referral sources
• Obtains, verifies, and accurately enters patient demographic and insurance information
• Maintains accurate and complete patient files and documentation in accordance with Company policies and established procedures
• Protects the privacy and security of protected health information (PHI) in accordance with HIPAA and applicable privacy requirements
• Supports patient follow-up activities as directed
• Efficiently manages multiple phone lines and responds to patient, referral source, and internal inquiries in a professional and timely manner
• Records and maintains clear, concise, accurate, and timely written documentation
• Files patient charts and other documentation in accordance with established guidelines
• Coordinates practitioner schedules to ensure appropriate coverage for patient appointments and out-of-office calls
• Supports daily front office operations and assists with administrative tasks as needed
• Identifies patient or operational issues and escalates them to the appropriate team member when necessary
• Maintains confidentiality of patient, employee, and Company information
• Performs other duties and special projects as assigned

Qualifications

• High school diploma or equivalent combination of education and experience required
• Two to Four Years of customer service, administrative, healthcare , or related experience required
• Previous experience in a receptionist , patient services, medical office , or healthcare front office environment preferred
• Experience working with patient information, insurance verification , scheduling , or electronic medical records is preferred.