Part-Time Patient Access Specialist Scheduling & Front Desk

White Plains Hospital Inc; City of White Plains (NY); On-site; USD 28,000 - 42,000; Part time

Job summary

White Plains Hospital Medical Center is hiring a Part-Time Patient Access Associate in White Plains, NY. The role supports scheduling, registration, and patient data accuracy in a fast-paced environment.

You will respond to appointment inquiries, verify demographics and insurance, and maintain quality patient records. The position requires a high school diploma or GED and prior customer service experience; health-care setting experience is preferred.

Qualifications

• High school diploma or GED required.
• Preferred experience in physician practice or call center.

Responsibilities

• Responds to multi-channel inquiries about appointments, referrals, and refills.
• Ensures accurate patient identification and insurance coverage.
• Performs front desk duties including scheduling and registration.
• Maintains professional communication and customer experience.
• Participates in meetings and team projects as assigned.

Skills

English proficiency

Call handling

Multitasking

Telephone etiquette

Education

High School Diploma or GED

Job description

White Plains Hospital Medical Center is hiring a Part-Time Patient Access Associate in White Plains, NY. The role supports scheduling, registration, and patient data accuracy in a fast-paced environment.

You will respond to appointment inquiries, verify demographics and insurance, and maintain quality patient records. The position requires a high school diploma or GED and prior customer service experience; health-care setting experience is preferred.