Patient Services Specialist — Front Office (Healthcare)

Select Medical; Lakeway (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Life insurance

Prescription coverage

PTO and EID

401(k) retirement plan with company-m​

Job summary

Baylor Scott & White Institute for Rehabilitation in Lakeway, TX is hiring a Patient Service Specialist (PSS). This full-time role requires organizing patient intake, data entry, appointment scheduling, and insurance verification while supporting therapists and front-office operations. Starting pay ranges from $19 to $25 per hour and benefits are included.

Travel to other locations may be required. Entry-level position with opportunities to grow within the outpatient network.

Qualifications

• HS diploma or GED required
• Customer service experience preferred
• Knowledge of insurance verification preferred
• Healthcare, medical or dental office experience preferred

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

Skills

Customer service

Insurance verification

Front office operations

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Lakeway, TX is hiring a Patient Service Specialist (PSS). This full-time role requires organizing patient intake, data entry, appointment scheduling, and insurance verification while supporting therapists and front-office operations. Starting pay ranges from $19 to $25 per hour and benefits are included.

Travel to other locations may be required. Entry-level position with opportunities to grow within the outpatient network.