Patient Services Front Desk Specialist (Travel)

Select Medical; United States; On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Aubrey, TX is seeking a Patient Service Specialist (PSS) to join the front office team. The role involves greeting patients, answering phones, handling intake, insurance verification, authorizations, scheduling, and data entry in a busy outpatient setting.

The ideal candidate will have a HS diploma or GED, strong customer service skills, and familiarity with insurance verification and healthcare office procedures.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare/medical or dental office administration experience preferred.

Responsibilities

• Greet patients and answer phones.
• Process patient intake and data entry.
• Verify insurance and obtain pre-authorizations.
• Schedule patient appointments.
• Operate front office of outpatient centers.
• Support therapists and therapy assistants.
• Handle daily cash balancing and weekly deposits.

Skills

Customer service

Insurance verification

Data entry

Education

HS diploma / GED

Job description

Baylor Scott & White Institute for Rehabilitation in Aubrey, TX is seeking a Patient Service Specialist (PSS) to join the front office team. The role involves greeting patients, answering phones, handling intake, insurance verification, authorizations, scheduling, and data entry in a busy outpatient setting.

The ideal candidate will have a HS diploma or GED, strong customer service skills, and familiarity with insurance verification and healthcare office procedures.