Medical Front Desk & Patient Services Specialist

Baylor Scott & White Outpatient Rehabilitation; Flower Mound (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Flower Mound, TX is seeking a Patient Service Specialist (PSS) for a full-time 32-hour schedule, Mon-Thu 10a-7p. The role requires strong customer service skills, the ability to travel to surrounding clinics, and responsibilities include intake, insurance verification, scheduling, and front-office operations.

Starting salary ranges from $18 to $25 per hour based on experience.

Qualifications

• HS diploma or GED required.
• Experience in healthcare, medical, or dental office administration preferred.

Responsibilities

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits
• HS diploma or GED is required

Skills

Customer service

Insurance verification

Phone handling

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Flower Mound, TX is seeking a Patient Service Specialist (PSS) for a full-time 32-hour schedule, Mon-Thu 10a-7p. The role requires strong customer service skills, the ability to travel to surrounding clinics, and responsibilities include intake, insurance verification, scheduling, and front-office operations.

Starting salary ranges from $18 to $25 per hour based on experience.