Patient Services Specialist — Front Office & Referrals

UC Davis Health; Elk Grove (CA); On-site; USD 65,000 - 81,000; Full time

Benefits offered by this job

Healthcare plans

Retirement plans

Paid time off

Job summary

UC Davis Health is seeking a front office coordinator for the Outreach Elk Grove site in California. The role supports the medical office team with scheduling, patient billing, insurance verifications, and document management.

You will interact with patients and staff, maintain records, and ensure HIPAA-compliant handling of information. Ideal candidates have EPIC EMR experience, strong communication, and the ability to multi-task in a high-volume clinic environment.

Qualifications

• Minimum qualifications include high school diploma or GED with related work experience.
• Experience with medical office scheduling or insurance procedures (terminology, appointments, records, verification, billing).
• Ability to manage multiple tasks and prioritize in a high-volume, interrupted environment.
• Strong problem solving and decision making skills with professional interpersonal demeanor.
• Proficiency in using computer systems for email, spreadsheets, word processing, and medical office management.

Responsibilities

• Coordinate medical office services and front-office support for the department.
• Assist with referrals, scheduling, records requests, and insurance documentation as needed.

Skills

Customer service

Scheduling and insurance procedures

HIPAA compliance

Communication skills

Multitasking

Typing

Education

High School Diploma or GED

Tools

Epic EMR

Microsoft Excel

Microsoft Word

Job description

UC Davis Health is seeking a front office coordinator for the Outreach Elk Grove site in California. The role supports the medical office team with scheduling, patient billing, insurance verifications, and document management.

You will interact with patients and staff, maintain records, and ensure HIPAA-compliant handling of information. Ideal candidates have EPIC EMR experience, strong communication, and the ability to multi-task in a high-volume clinic environment.