Patient Services Specialist - Front Desk & Scheduling

Washington Radiology; Washington (District of Columbia); On-site; USD 26,000 - 32,000; Part time

Job summary

Solis Mammography in Washington, DC is seeking a Patient Service Representative to join as needed. The role is PRN with 15–20 hours weekly, evenings and some weekend shifts, at our DC location.

You will register patients, collect payments, handle insurance verification, and support front office operations. Applicants should have a high school diploma and healthcare registration or customer service experience; knowledge of RIS and Microsoft Office is a plus.

Qualifications

• High School diploma required.
• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology preferred.
• Ability to read, write, and comprehend simple instructions.
• Ability to perform basic mathematical calculations.
• Experience with Microsoft Office and RIS software preferred.

Responsibilities

• Greet patients in a professional and friendly manner.
• Register patients including demographic and insurance data in the RIS system.
• Explain forms and assist with completion, on paper or tablet.
• Process paperwork and maintain confidentiality of medical records.
• Collect patient payments and verify insurance as needed.
• Prepare paperwork for future appointments and payors.
• Ensure orders are present for diagnostics and follow up on requests.
• Schedule and reschedule patients and reconcile daily payments.
• Participate in front office training and policy updates.

Skills

Healthcare registration

Customer service

Cash handling

Medical terminology

Reading comprehension

Basic math

Microsoft Office

Education

High School diploma

Tools

RIS software

Microsoft Office Suite

Job description

Solis Mammography in Washington, DC is seeking a Patient Service Representative to join as needed. The role is PRN with 15–20 hours weekly, evenings and some weekend shifts, at our DC location.

You will register patients, collect payments, handle insurance verification, and support front office operations. Applicants should have a high school diploma and healthcare registration or customer service experience; knowledge of RIS and Microsoft Office is a plus.